FAQs
Find the Answers Here
What is a custom cake?
A custom cake is a specially designed cake that is created according to your preferences, theme, and specifications for your wedding day.
How do I order a custom cake?
Ordering a custom cake from us is simple and easy! All you need to do is complete our custom cake order form.
For wedding cakes: CLICK HERE
For all other cakes: CLICK HERE
Once we receive your form, we will reach out to you to discuss your requirements in more detail and provide you with a no-obligation quote.
If you're planning to order a wedding cake, we have something special for you. For just $50, you can indulge in our delightful cake tasting platter. This cost is even deducted from the final price of your wedding cake if you decide to book with us. And that's not all! We also offer a virtual meeting where we can sit down together and discuss every aspect of your dream wedding cake.
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To secure your order, we kindly ask for a 50% non-refundable deposit. For celebration cakes, the remaining payment is due one week before your event. If it's a wedding cake you're ordering, the remaining balance should be settled three weeks prior to your big day.
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So why wait? Place your order today and let us create a delicious masterpiece just for you. We are here to make your celebrations extra special and memorable!
How much does a custom cake cost?
The cost of a custom wedding cake depends on various factors such as the size, design complexity, and additional decorations. To get an accurate estimate, it's best to discuss your requirements with us and we can put together a no obligation quote for you.
Can I have multiple flavors in my custom cake?
Yes! We offer the option to have different flavors for each tier of your cake. This allows you to cater to the diverse tastes of you and your guests. Single tier cakes can be one flavor only.
How far in advance should I place my custom cake order?
We encourage you to book in your custom cake order as soon as possible. Further in advance if you are ordering for your wedding.
Can I get a cake today?
All of our cakes are made to order, so we don't have any available for immediate purchase today. We recommend contacting us in advance to place your custom cake order and ensure that it's ready for your desired date.
I forgot to order a cake for our event, can you help?
Please let us know about your last-minute request, and we will do our best to accommodate it if we have the capacity. However, please keep in mind that we can't guarantee availability. It's always better to book your order as soon as possible to secure a spot in our schedule. If you find yourself in a situation where you forgot to order a cake for your event, please reach out to us, and we'll see if we can assist you.
Where do we pick up cakes from?
Single tier cakes are available for pick up from Lynfield, Auckland.
Do you offer delivery?
Yes, we offer delivery for our tiered cakes! Unfortunately, we do not offer delivery for single-tier cakes. However, you can easily collect them from our location in Lynfield Auckland. We understand that it may be disappointing if you were hoping for delivery, but rest assured that collecting the cake will ensure its safe arrival and freshness.
Do you ship your cakes?
No, unfortunately we do not ship our cakes. Our cakes are delicate and fragile, which makes it difficult to ensure they arrive in perfect condition through shipping. We apologize for any inconvenience this may cause.
Do you offer cakes for allergies and dietary restrictions?
Yes, we do offer cakes for allergies and dietary restrictions. We understand the importance of catering to different needs and ensuring that everyone can enjoy our delicious treats. However, it's important to note that while we take every precaution to minimize the risk of allergens, we cannot guarantee that our cakes won't have traces of them. This is because our standard recipes contain allergens. We apologize for any inconvenience this may cause, but please feel free to discuss your specific allergies or dietary restrictions with us so we can work together to find a suitable option for you.
Can you copy this photo of a cake?
We completely understand that you're interested in copying this exact photo of a cake. We believe that a cake is a piece of artwork, we want to be respectful to the original creator by not replicating their work exactly. However, we are more than to take inspiration from the photos you provide and create a unique cake just for you. We will work with you to design a cake that captures the essence of what you love about the photo. It may not be an exact replica, but it will certainly be a delicious treat that you can enjoy.
How should I transport, store and cut my cake?
That's a great question, as all of these things should be done with care. Please see our guides for this important information: CLICK HERE
What does it mean to be a low waste bakery?
At The Baker Bee, we take pride in our commitment to sustainability and the environment. Being low-waste means that we strive to minimize our impact on the planet at every step of the baking process. We start by sourcing locally grown ingredients whenever possible, supporting other small New Zealand-based businesses and reducing the carbon footprint associated with transportation. In addition, we carefully choose low-waste packaging for our ingredients, opting for materials that can be recycled or composted. Our methods in each step of the baking process are designed to be low-waste, using efficient techniques that minimize the amount of waste generated.